Community Empowerment Through the Digitalization of Nagari Administrative Services in Tanah Datar Regency

Ana Zahara; Eka Chyntia; Muhaddis Muhaddis

doi:10.55606/jimek.v6i1.9725

Authors

Ana Zahara Universitas Mohammad Natsir Bukittinggi
Eka Chyntia Universitas Al-Muslim
Muhaddis Muhaddis Universitas Senior Medan

DOI:

https://doi.org/10.55606/jimek.v6i1.9725

Keywords:

Administrative Services, Community Empowerment, Digitalization, Nagari, Tanah Datar Regency

Abstract

This study aims to examine how the digitalization of Nagari administrative services can empower communities in Tanah Datar Regency. Using a case study method, the study finds that the digitalization of Nagari administrative services can improve the efficiency and effectiveness of public services, enabling communities to access services more easily and quickly. In addition, digitalization can enhance the transparency and accountability of Nagari governance. The study also finds that the implementation of e-government through online applications can improve the quality of public services in Tanah Datar Regency. Thus, the digitalization of Nagari administrative services can be a strategy to empower communities and enhance the quality of public services. However, the study also highlights several challenges in implementing the digitalization of Nagari administrative services, such as limitations in information and communication technology infrastructure and the insufficient capability of human resources in using digital technology. Therefore, training and support are required to enhance the capacity of human resources in utilizing digital technology.

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