Analisis Beban Kerja Teknisi Pesawat pada C-Check Pesawat Airbus 330 di PT XYZ dengan Metode FTE dan NASA-TLX
DOI:
https://doi.org/10.55606/teknik.v6i2.8671Keywords:
workload, flight engineer, FTE, NASA-TLXAbstract
This study aims to analyze the workload of aircraft technicians in the C-Check activities of Airbus 330 aircraft at PT XYZ using the Full Time Equivalent (FTE) and NASA Task Load Index (NASA-TLX) methods. Measurements are carried out to optimize the use of manpower so that the distribution of workload between maintenance sections is balanced and efficient. The FTE method is used to quantitatively analyze workload based on actual working time compared to effective work time, while NASA-TLX is used to assess workload subjectively through six dimensions, namely mental demand, physical demand, temporal demand, effort, performance, and frustration. The results showed that several maintenance sections such as Engine, Landing Gear, Wing, Cargo Structure, and Avionic experienced overload with an FTE value of > 1.28 and a NASA-TLX score above 75 (high category). Meanwhile, the Cabin and Tail sections are in the category of normal workload (fit). Based on these findings, it is recommended to add one technician to the overloaded section to balance the distribution of work, increase efficiency, and reduce the risk of Cost of Poor Quality (COPQ) in the aircraft maintenance process
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