Dinamika Konflik dalam Organisasi: Identifikasi Ciri-Ciri dan Faktor Penyebabnya
DOI:
https://doi.org/10.55606/jimek.v6i1.9728Keywords:
Causes of Conflict, Characteristics of Conflict, Literature Study, Organizational Conflict, QualitativeAbstract
This study aims to examine in depth the concept of conflict, characteristics of conflict, and factors causing conflict based on theoretical perspectives and previous research findings. This study uses a qualitative approach with a library research method, which utilizes secondary data in the form of textbooks on management and organizational behavior, national and international scientific journals, and academic articles relevant to the topic of conflict. Data collection was conducted through documentation studies, then analyzed using qualitative descriptive analysis techniques by classifying conflict concepts, identifying the main characteristics of conflict, and analyzing various factors causing conflict in a systematic and comprehensive manner. The results of the study show that conflict is a phenomenon that cannot be separated from the dynamics of individual and group interactions in organizations and educational environments. Conflict generally arises due to differences in interests, perceptions, values, attitudes, backgrounds, and goals to be achieved. Therefore, a comprehensive understanding of the concepts, characteristics, and causes of conflict is very important as a basis for designing effective, constructive, and sustainable conflict management strategies to improve organizational performance and the quality of work and learning relationships.
References
Aisha, K. A. (2025). Conflict resolution strategies for school leaders. Research Invention Journal of Current Issues in Arts and Management, 4(2), 5–11. https://doi.org/10.59298/RIJCIAM/2025/42511
De Dreu, C. K. W., & Beersma, B. (2005). Conflict in organizations: Beyond effectiveness and performance. European Journal of Work and Organizational Psychology, 14(2), 105–117. https://doi.org/10.1080/13594320444000227
Ertürk, R. (2022). Conflict in schools: A qualitative study. Educational Sciences, Ministry of Education, Bolu, Turkey. https://doi.org/10.17275/per.22.14.9.1
Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2017). Organizations: Behavior, structure, processes (14th ed.). McGraw-Hill Education.
Grammatikopoulos, C. (2022). Causes and implications of organizational school conflicts: A theoretical approach. International Journal of Education and Research.
Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2014). Organizational behavior and management (10th ed.). McGraw-Hill Education.
Jehn, K. A. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40(2), 256–282. https://doi.org/10.2307/2393638
Luthans, F. (2019). Organizational behavior: An evidence-based approach (13th ed.). McGraw-Hill Education. https://doi.org/10.1108/978-1-64802-127-5
Mishra, P., Jain, V., Joshi, P., & Mohan, C. (2024). Understanding and managing workplace conflict in educational institutions. Journal of Emerging Technologies and Innovative Research (JETIR).
Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative Science Quarterly, 12(2), 296–320. https://doi.org/10.2307/2391553
Purwokerto, S. Z. (2025). Interpersonal and organizational conflict management in schools: A literature review. Tirakat: Jurnal Ilmiah Pendidikan & Manajemen.
Rahim, M. A. (2011). Managing conflict in organizations (4th ed.). Transaction Publishers.
Rahim, M. A. (2017). Managing conflict in organizations (4th ed.). Routledge. https://doi.org/10.4324/9780203786482
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson Education.
Robbins, S. P., & Judge, T. A. (2018). Organizational behavior (18th ed.). Pearson Education.
Šević, M., & [Author missing]. (2025). Influence of school culture and organizational culture on conflicts in primary education. Education Sciences, 15(8), 1049. https://doi.org/10.3390/educsci15081049
Thomas, K. W. (1992). Conflict and conflict management. In J. W. Newstrom & K. Davis (Eds.), Organizational behavior: Human behavior at work (9th ed., pp. 489–510). McGraw-Hill.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
