Fauzan Fauzan, SonyaFutri Ramafina. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Bank Tabungan Negara (Persero) Tbk Kantor Cabang Sutomo Padang. optimal [Internet]. 2024 Mar. 30 [cited 2025 May 11];4(1):158-77. Available from: https://researchhub.id/index.php/optimal/article/view/2630