Eksplorasi Kriteria dan Proses Pengambilan Keputusan dalam Seleksi Berkas Lamaran

Studi Kasus PT Nippon Indosari Corpindo Tbk Medan

Abstract

This study aims to explore the criteria and decision-making process in selecting application files at PT Nippon Indosari Corpindo Tbk Medan, as an initial stage of recruitment that plays an important role in ensuring the suitability of candidates to the company's needs. Using a qualitative approach with a case study method, this research was conducted through in-depth interviews, direct observation, and documentation analysis on October 17, 2025. The results show that the company applies two main groups of criteria, namely formal administrative criteria and minimum qualifications, which include document completeness, authenticity of information, educational requirements, age, height, and physical condition. The decision-making process is carried out in a structured manner through stages of file verification, qualification checking, separation according to position, and compilation of a list of candidates who pass the file selection. HRD plays an important role in maintaining the objectivity of the selection process through the use of checklists, documentation systems, and document verification mechanisms. Although the selection process has been effective and in line with modern recruitment theory, this study found that challenges still exist in terms of uneven digitization and the high volume of applicants, which affects the efficiency of HRD work. This study provides empirical contributions to the understanding of administrative selection practices in the food manufacturing industry and serves as a basis for the development of a more objective, transparent, and technology-based selection system. These findings also open up opportunities for further research related to the digitization of recruitment and evaluation in the next selection stages.