Merevitalisasi Spirit Pengabdian: Strategi Komunikasi Bela Negara bagi Aparatur Sipil Negara di Tengah Apatisme Birokrasi
DOI:
https://doi.org/10.55606/kreatif.v5i3.8155Keywords:
State Defense, State Civil Apparatus (ASN), Bureaucratic Apathy, Strategic Communication, Public Service Motivation (PSM)Abstract
National defense is a fundamental ethos for the State Civil Apparatus (ASN) in Indonesia, playing a crucial role in maintaining national stability through the provision of quality public services that have a positive impact on society. However, the implementation of the spirit of National Defense within bureaucracy is often hindered by deep-rooted apathy and cynicism, caused by various internal issues such as politicization, feudal culture, and low motivation among ASN. The gap between the idealism of public service dedication and the reality of bureaucratic pathology creates significant challenges in improving the quality of public services provided by ASN. This article aims to formulate a strategic communication framework that can revitalize the spirit of National Defense by addressing the root causes of apathy. The research uses a qualitative literature review methodology, analyzing indexed journals, regulations, and relevant institutional reports. The findings show that traditional communication approaches, which are dogmatic and one-way, are no longer effective in driving change within bureaucracy. Therefore, this article proposes a new communication paradigm that focuses on developing Public Service Motivation (PSM) as a solution to strengthen the spirit of National Defense. The recommended framework emphasizes the central role of transformational leadership and dialogical communication in translating the values of National Defense into meaningful and relevant goals for ASN's daily tasks. The strategy includes stages such as diagnosing existing problems, designing a participatory vision, mobilizing through change agents, empowering by removing systemic barriers, and reinforcing through recognition of performance based on integrity. Thus, communication of National Defense can transform from a ceremonial obligation into a source of pride and authentic professional work ethos. The implementation of this strategy is expected to increase ASN motivation to provide better public services that align with national values and create a more effective and competitive bureaucracy.
References
Adia, V. R. (2023). Efektivitas pelatihan materi kesiapsiagaan bela negara dalam meningkatkan rasa nasionalisme pasca latsar CPNS di Balai Besar Pelatihan Manajemen dan Kepemimpinan Pertanian (BBPMKP). CENDEKIA: Jurnal Ilmu Pengetahuan, 3(2), 110-119. https://doi.org/10.51878/cendekia.v3i2.2244
Adristy, J. A., & Soelton, M. (2024). The impact of organizational cynicism on job satisfaction. Journal of Social, Education, and Business, 1(1), 40-47. https://doi.org/10.70550/joseb.v1i4.40
Afinia, S. (2024). The impact of customer satisfaction on repurchase intention in e-commerce: A study in Indonesia. Jurnal Mantik, 8(1), 724-733. https://doi.org/10.35335/mantik.v8i1.5206
Andini, D. (2011). Urgensi public service motivation dalam mewujudkan pelayanan publik yang prima. Proceeding Simposium Nasional Otonomi Daerah 2011, 47-55.
Budiyanti, H., Patiro, S. P. S., & Yamin, A. (2019). Public service motivation measurement: A test of Perry's scale in Indonesia. Jurnal Kebijakan dan Administrasi Publik (JKAP), 23(1), 1-16. https://doi.org/10.22146/jkap.39653
Dabizha, V., & Pyskun, D. (2024). Communication strategies in public management and administration: The Ukrainian context. Modern Scientific Journal, 3(3), 92-100. https://doi.org/10.36994/2786-9008-2024-3-12
Damopolii, R. A. S., Suradinata, E., & Irawan, I. (2021). Strategi peningkatan kinerja aparatur pemerintah daerah pasca pemindahan ibu kota (Studi kasus pada sekretariat daerah Kabupaten Bolaang Mongondow Provinsi Sulawesi Utara). Visioner: Jurnal Pemerintahan Daerah di Indonesia, 12(4), 775-788. https://doi.org/10.54783/jv.v12i4.339
Dhany, F. (2021). The effectiveness of virtual state defense preparedness learning during the Covid-19 pandemic in increasing the nationalism of state civil apparatus (ASN) in basic education for CPNS group III batch 2 in Tanjabbar regency in 2020. Jurnal Prajaiswara, 2(1), 139-153. https://doi.org/10.55351/prajaiswara.v1i2.11
Gregory, A. (2006). A development framework for government communicators. Journal of Communication Management, 10(2), 197-210. https://doi.org/10.1108/13632540610664742
Hakim, A. A. A., & Hamid, N. (2021). Pengaruh public service motivation dan kepuasan kerja terhadap kinerja pegawai. Muhammadiyah Riau Accounting and Business Journal, 2(2), 170-181. https://doi.org/10.37859/mrabj.v2i2.2427
Handayani, D., Abbas, H., & Nurjanah, S. (2023). Assessing the effect of career adaptability on employee engagement through public service motivation: Study of civil servants in Indonesia. Migration Letters, 20(6), 300-314. https://doi.org/10.59670/ml.v20i6.3480
Hassan, A., Bogale, M., & Kunle, M. (2025). Transformational leadership and employee motivation: A systematic literature review.
Hidayah, E. S., & Almadani, M. (2022). Analisis tingkat kematangan sistem pemerintahan berbasis elektronik (SPBE) pada pemerintah provinsi Sulawesi Selatan. Jurnal Teknologi dan Komunikasi Pemerintahan, 4(2), 49-67. https://doi.org/10.33701/jtkp.v4i2.2680
Hrabovenko, N., & Zykun, N. (2023). Features of strategic communications in the era of digitalization and the development of new media tools in public administration. Public Administration and Local Government, 1(2), 1-8. https://doi.org/10.32782/2414-4436/2023-1-2
Khan, M. A., & Firmansyah, A. (2024). Organizational justice and employee cynicism: Can trust mediate?. International Journal of Professional Business Review, 9(5), e05116. https://doi.org/10.24252/minds.v11i1.41781
Adelia, S. N. W. D. N., & Prabawati, N. P. A. (2024). Strategi pengembangan zona integritas dalam mempertahankan wilayah bebas dari korupsi serta wilayah birokrasi bersih dan melayani (Studi Kasus pada Kantor Imigrasi Kelas I TPI Denpasar). Socio-Political Communication and Policy Review, 1(4), 71-76. https://doi.org/10.61292/shkr.136
Nurung, J., Rakhmat, S., & Asang, S. (2019). Public service motivation and job satisfaction as driving the quality of public services in disaster emergency. IOP Conference Series: Earth and Environmental Science, 235(1), 012060. https://doi.org/10.1088/1755-1315/235/1/012060
Perdana, G. (2019). Menjaga netralitas ASN dari politisasi birokrasi. Jurnal Legislasi Indonesia, 10(1), 109-128. https://doi.org/10.22212/jnh.v10i1.1177
Putra, R., Indrayani, I., & Satriawan, B. (2022). The influence of transformational leadership, work culture and motivation on performance through job satisfaction in employees of East Tanjungpinang District, Tanjungpinang City. International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), 1, 797-806. https://doi.org/10.54443/ijset.v1i12.85
Setyawan, D. (2012). Sikap apatisme masyarakat dalam pemberantasan korupsi dan patologi birokrasi menuju pelayanan publik prima (Studi di Kab. Malang, Kota Malang, Kota Batu). Reformasi, 2(2), 23. https://doi.org/10.33366/rfr.v2i2.23
Widhyharto, D. S., Rahmawati, D., & Abheseka, N. M. R. (2021). Silent political apathy in urban society: The case of Medan 2018 election. Jurnal Ilmu Sosial dan Ilmu Politik, 24(2), 171-188. https://doi.org/10.22146/jsp.51724
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 KREATIF: Jurnal Pengabdian Masyarakat Nusantara

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.