Pemanfaatan Pemasaran Digital Berbasis Media Sosial Untuk Meningkatkan Pendapatan UMKM pada Objek Wisata Kuburan Batu Lemo

Authors

  • Rati Pundissing Universitas Kristen Indonesia Toraja
  • Theresyam Kabanga Universitas Kristen Indonesia Toraja
  • Daud Rodi Palimbong Universitas Kristen Indonesia Toraja
  • Rozyana Paulus Universitas Kristen Indonesia Toraja

DOI:

https://doi.org/10.55606/kreatif.v6i2.11014

Keywords:

Digital Marketing, MSMEs, Promotion, Social Media, Tourism

Abstract

The development of digital technology provides significant opportunities for Micro, Small, and Medium Enterprises (MSMEs) to increase their marketing reach through social media. However, most MSMEs in the Kuburan Batu Lemo tourist area have not yet optimally utilized social media as a means of business promotion. This community service activity aims to improve MSMEs' understanding and skills in utilizing social media-based digital marketing. The methods used included outreach, training, mentoring, and evaluation through pre- and post-tests. The results of the activity indicate an increase in participants' understanding and skills in using social media as a marketing tool. MSMEs have been able to create business social media accounts, upload promotional content, and reach a wider consumer base. Furthermore, MSMEs have responded positively to the use of social media due to its ease of use and effectiveness in enhancing business promotion. Thus, the use of social media has been proven to enhance MSMEs' digital marketing capacity and has the potential to increase business revenue sustainably.

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Published

2026-04-01

How to Cite

Rati Pundissing, Theresyam Kabanga, Daud Rodi Palimbong, & Rozyana Paulus. (2026). Pemanfaatan Pemasaran Digital Berbasis Media Sosial Untuk Meningkatkan Pendapatan UMKM pada Objek Wisata Kuburan Batu Lemo. KREATIF: Jurnal Pengabdian Masyarakat Nusantara, 6(2), 118–133. https://doi.org/10.55606/kreatif.v6i2.11014