Efektivitas Pengelolaan Barang Publik dalam Meningkatkan Kualitas Pelayanan Publik di Indonesia

Authors

  • Fadila Putri Universitas Islam Negeri Sumatera Utara
  • Fatimah Hafni Simanjuntak Universitas Islam Negeri Sumatera Utara
  • Nadra Syahira Putri Universitas Islam Negeri Sumatera Utara
  • Ahmad Wahyudi Zein Universitas Islam Negeri Sumatera Utara

DOI:

https://doi.org/10.55606/jimek.v5i2.6242

Keywords:

Effectiveness, Management, Public Goods, Public Services, Service Quality

Abstract

this study aims to analyze the effectiveness of the management of public goods in improving the quality of public services in Indonesia. Public goods have nonrivalry and nonexcludability characteristics, which means it can be used by many people simultaneously without reducing mutual benefits, and cannot exclude anyone from its use. This study uses a qualitative descriptive method with a literature study approach, reviewing economic theories and public policies and national regulations related to public services. The results showed that good public goods management, such as infrastructure and basic services provided by the state, contributed directly to the effectiveness and quality of services to the community. However, there are still challenges in the form of limited resources, lack of supervision, and not optimal utilization of public assets. Therefore, increasing governance and strengthening of regulations is crucial in realizing equitable, quality and sustainable public services.

References

Erlianti, Dila. Kualitas Pelayanan Publik.

Mainingsih, Sayu. Analisis Peran Penting Barang Publik Dalam Masyarakat. Jurnal Ekonomi, Manajemen, Dan Keuangan Syariah, Volume 1, 2024

Putri, Lolita Deby Mahendra. Efektifitas Inovasi Kebijakan Publik; Pengaruh Pada Kualitas Pelayanan Publik Di Indonesia. Asosiasi Program Pascasarjana Perguruan Tinggi Muhammadiyah, Volume 8, 2018.

Tiansah, Agus. Upaya Meningkatkan Kualitas Layanan Publik Melalui Digitalisasi (Studi Kasus Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Palembang). Jurnal Administrasi Publik Dan Pemerintahan, Volume 4, No. 1. 2024.

Yulianto, Dedy Rakhmad. Barang Publik Dan Eksternalitas Pada Era Otonomi Daerah. Jurnal BPPK, Volume 04, Desember 2012.

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Published

2025-06-04

How to Cite

Fadila Putri, Fatimah Hafni Simanjuntak, Nadra Syahira Putri, & Ahmad Wahyudi Zein. (2025). Efektivitas Pengelolaan Barang Publik dalam Meningkatkan Kualitas Pelayanan Publik di Indonesia. Jurnal Ilmu Manajemen, Ekonomi Dan Kewirausahaan, 5(2), 282–287. https://doi.org/10.55606/jimek.v5i2.6242

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