Pengaruh Sosial Media Marketing, Selebriti Endorse, Dan Citra Merek Terhadap Kinerja Pemasaran Umkm Di Cikarang

Authors

  • Winda Aprila Monikawati Universitas Pelita Bangsa
  • Windi Windi Universitas Pelita Bangsa
  • Adibah Yahya Universitas Pelita Bangsa

DOI:

https://doi.org/10.55606/jaemb.v5i2.6468

Keywords:

Social Media Marketing, Celebrity Endorsement, Brand Image, Marketing Performance, MSMEs

Abstract

This research analyzes the influence of Social Media Marketing, Celebrity Endorsement, and Brand Image on the Marketing Performance of SMEs in Cikarang. The method used is quantitative with a Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach through the SmartPLS 3.0 application. The results of the study indicate that Social Media Marketing has a positive but not significant effect, while Celebrity Endorsement and Brand Image have a positive and significant effect on marketing performance. The implications of these findings highlight the importance of strengthening brand image and collaborating with celebrities as effective marketing strategies for SMEs.

References

[1] F. Maria, N. F. Hermiati, and N. Yuningsih, “Peran Entrepreneurial Self Efficacy Pada Analisis Perilaku Kewirausahaan Terhadap Keberhasilan Usaha Mikro Kecil Menengah,” Arbitr. J. Econ. Account., vol. 3, no. 2, pp. 259–264, 2022, doi: 10.47065/arbitrase.v3i2.500.

[2] F. M. R. Hariroh, N. F. Hermiati, and A. C. P. Rustamaji, “Analisis Literasi Kewirausahaan, Karakter Wirausaha Dan Aktualisasi Diri Terhadap Minat Berwirausaha Mahasiswa Kewirausahaan Universitas Pelita Bangsa,” Innov. J. Soc. Sci. Res., vol. 3, no. 4, pp. 8533–8540, 2023.

[3] Windi, P. Harisandi, and R. Muhsoni, “Mediating Marketing Digitalization in the Relationship of Online Shopping Experience and Trust in E-commerce Platforms to Consumer Behavior : Evidence from Indonesia,” pp. 1–9, 2025.

[4] W. Hasyim, W. Windi, T. W. Wirjawan, and ..., “Pelatihan Digital Marketing untuk Meningkatkan UMKM di Desa Hegar Mukti,” Lentera …, vol. 01, no. 04, pp. 444–450, 2023, [Online]. Available: https://jurnal.lenteranusa.id/index.php/lp/article/view/250

[5] D. D. Ramadzan, “Analisis Pengaruh Citra Merek, Inovasi Produk Dan Iklan Terhadap Kinerja Pemasaran Melalui Keunggulan Bersaing Sebagai Intervening,” Pragmatis, vol. 1, no. 2, p. 100, 2022, doi: 10.30742/pragmatis.v1i2.2090.

[6] M. C. Raintung, R. C. Kawet, Y. Mandagie, and U. S. Ratulangi, “Digital marketing. Product innovation, marketing performance,” vol. 10, no. 3, pp. 2495–2505, 2023.

[7] D. Puspasari and R. Hadithya, “Pemanfaatan Sosial Media Marketing Melalui Konten pada Instragram dalam Upaya Meningkatkan Brand Image Sebuah Produk,” J. Manaj. Bisnis dan Keuang., vol. 4, no. 2, pp. 239–252, 2023, doi: 10.51805/jmbk.v4i2.122.

[8] B. Satriyo, Y. Indriana, and M. Ridlo, “Pengaruh Social Media Marketing, E-Service Quality, dan Review Content terhadap Minat Beli pada UMKM Produk Organik,” J. Ilmu Manaj., vol. 9, no. 4, pp. 1563–1571, 2021, doi: 10.26740/jim.v9n4.p1563-1571.

[9] H. Hasan et al., Metode penelitian kualitatif. Yayasan Tri Edukasi Ilmiah, 2025.

[10] D. Suma and A. Johan, “Dukungan Selebriti Dan Influencer Pada Kinerja Pemasaran: Peran Media Sosial Sebagai Mediasi,” J. Darma Agung, pp. 259–267, 2024, [Online]. Available: http://jurnal.darmaagung.ac.id/index.php/jurnaluda/article/view/4464

[11] H. Kim and M. Park, “When digital celebrity talks to you: how human-like virtual influencers satisfy consumer’s experience through social presence on social media endorsements,” J. Retail. Consum. Serv., vol. 76, p. 103581, 2024.

[12] S. Sudiarti and S. Munawaroh, “Pengaruh Social Media Marketing Terhadap Kinerja Pemasaran Di CV. Amily Hijab Tasikmalaya,” J. Manajemen, Keuangan, dan Komput., vol. 4, no. 4, pp. 20–34, 2020, [Online]. Available: http://jurnal.poltektriguna.ac.id/Des2020/Artikel_20_34.pdf

[13] E. Johan, “ANALISIS PENGARUH CITRA MEREK DAN KEMAMPUAN ADAPTASI TEKHNOLOGI TERHADAP KINERJA PEMASARAN USAHA MIKRO KECIL DAN MENENGAH (UMKM) MAKANAN DI KOTA PONTIANAK Eufemia,” BIS-MA (Bisnis Manajemen), vol. 5, no. 8, pp. 1679–1689, 2020, [Online]. Available: https://journal.widyadharma.ac.id/index.php/bisma/article/view/3690%0Ahttps://journal.widyadharma.ac.id/index.php/bisma/article/download/3690/4437

[14] A. Budiman, E. Ferrinadewi, and Y. Kurniawan, “Peran Ekuitas Merek Dan Keunggulan Bersaing Sebagai Mediator Antara Citra Merek, Kepercayaan Merek Dan Persepsi Kualitas Terhadap Kinerja Perusahaan,” J. Econ. Bus. UBS, vol. 12, no. 1, pp. 471–477, 2023, [Online]. Available: https://jurnal.ubs-usg.ac.id/index.php/joeb/article/view/147%0Ahttps://jurnal.ubs-usg.ac.id/index.php/joeb/article/download/147/330

[15] F. Ramadhani, A. Kusumah, and W. L. Hardilawati, “Pengaruh Inovasi Produk, Orientasi Pasar Dan Marketing Digital Terhadap Kinerja Pemasaran Umkm Pada Masa Pandemi Covid-19 Di Pekanbaru,” Econ. Account. Bus. J., vol. 2, no. 2, pp. 344–354, 2022, [Online]. Available: https://jom.umri.ac.id/index.php/ecountbis/article/view/153

[16] D. S. N. Marbun and M. Simanjuntak, “Pengaruh Digital Marketing terhadap Peningkatan Kinerja Pemasaran UMKM Pariwisata di Kabupaten Toba Indonesia,” Pros. Semin. Nas. Ekon. dan Bisnis, vol. 1, no. 2020, pp. 130–142, 2021, doi: 10.33479/sneb.v1i.125.

[17] S. S. R. Loindong, J. Manajemen, and F. Ekonomi, “DAMPAK CITRA MEREK DAN CELEBRITY ENDORSMENT Jurnal EMBA ISSN 2,” J. Ekon. Manag. Akunt., vol. 10, no. 4, pp. 1912–1921, 2022.

[18] Amin Kuncoro, “Peningkatan Kinerja Pemasaran: Media Sosial, Inovasi Produk, dan pemasaran Afiliasi,” JUMBIWIRA J. Manaj. Bisnis Kewirausahaan, vol. 3, no. 1, pp. 50–64, 2024, doi: 10.56910/jumbiwira.v3i1.1370.

[19] Z. Amelia, S. Sulhaini, and J. Sagir, “Pengaruh Promosi Media Sosial Dan Inovasi Produk Terhadap Kinerja Pemasaran Pada Pengrajin Mutiara Di Kota Mataram,” J. Ris. Pemasar., vol. 1, no. 1, pp. 43–51, 2022, doi: 10.29303/jrp.v1i1.1754.

[20] P. Harisandi, “Building Independence through an Entrepreneur Education , Marketing Channel Strategy and E-Commerce Mediated by Student ’ s Entrepreneur Motivation in Increasing MSMEs in Bekasi Distr ... Building Independence through an Entrepreneur Education , Marketing,” no. July, 2024, doi: 10.30743/mkd.v8i2.9310.

[21] B. Harto, P. Pramuditha, A. Y. Rukmana, and H. Sofyan, “Strategi Social Media Marketing Melalui Dukungan Teknologi Informasi dalam Kajian Kualitatif Pada UMKM Kota Bandung,” vol. 5, no. September, pp. 244–261, 2023, doi: 10.38204/komversal.v5i2.1499.

[22] N. Nuroniyah and Rizki Wahyuning Damayanti, “Pengaruh Celebrity Endorsement, Pemasaran Media Sosial, dan Citra Merek terhadap Niat Beli Online pada Marketplace Blibli,” Profit J. Manajemen, Bisnis dan Akunt., vol. 3, no. 3, pp. 317–332, 2024, doi: 10.58192/profit.v3i3.2453.

[23] A. Yahya, T. Hidayat, and M. D. Permatasari, “Pengaruh Financial Distress, Inflasi, dan Nilai Tukar Terhadap Keputusan Investasi serta Implikasinya Pada Nilai Perusahaan,” J. Akunt. Bisnis Pelita Bangsa, vol. 8, no. 01, pp. 1–14, 2023, doi: 10.37366/akubis.v8i01.744.

[24] Sugiyono, Metodologi Penelitian Kuantitatif, Kualitatif dan R & D. 2022.

[25] S. N. Indriani, “Pengaruh Kepemimpinan Dan Punishment Terhadap Kinerja Karyawan Karang Setra Hotel & Cottages Bandung,” JEMSI (Jurnal Ekon. Manajemen, dan Akuntansi), vol. 10, no. 2, pp. 1144–1154, 2024, doi: 10.35870/jemsi.v10i2.2261.

[26] D. Susana, K. Suliana, and P. S. Manajemen, “Pengaruh Kualitas Produk, Harga Kompetitif dan Brand Image terhadap Kinerja Pemasaran pada UMKM Fashion di Kota Pontianak,” vol. 15, no. 01, pp. 57–65, 2024.

[27] U. K. Rahim, “Pengaruh Promosi dan Inovasi Produk Terhadap Kinerja Pemasaran Melalui Citra Merek Pada KM Pakaian Muslimah di Kota Makassar,” J. Ilm. Multidisiplin AMSIR, vol. 1, no. 2, pp. 322–332, 2023, [Online]. Available: https://doi.org/10.62861/jimat amsir.v1i2.240

Downloads

Published

2025-06-30

How to Cite

Winda Aprila Monikawati, Windi Windi, & Adibah Yahya. (2025). Pengaruh Sosial Media Marketing, Selebriti Endorse, Dan Citra Merek Terhadap Kinerja Pemasaran Umkm Di Cikarang. Jurnal Akuntansi, Ekonomi Dan Manajemen Bisnis, 5(2), 129–143. https://doi.org/10.55606/jaemb.v5i2.6468

Similar Articles

<< < 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.