Pengaruh Penerapan Microsoft Copilot terhadap Kinerja ASN di Lingkungan Rektorat Universitas Sriwijaya
DOI:
https://doi.org/10.55606/khatulistiwa.v6i1.9690Keywords:
AI, Civil Servants, Employee Performance, Microsoft Copilot, Rectorate AdministrationAbstract
Microsoft Copilot is a generative AI technology that can help users compose, edit, and analyze documents automatically. By the end of 2024, the use of Copilot in Indonesia has grown rapidly, including in educational institutions and the government sector. However, the use of this technology by civil servants in higher education, particularly in the administrative realm of the rectorate, has rarely been studied in depth. The rectorate environment at Sriwijaya University has a high administrative workload and demands precision, so technology such as Copilot has great potential to improve the efficiency and quality of ASN work. This study aims to determine the extent to which the implementation of Microsoft Copilot affects the performance of ASN in the rectorate environment of Sriwijaya University. In addition, this study also analyzes the role of digital literacy and organizational support as factors that can strengthen the effectiveness of Copilot use in daily work. The research method uses a quantitative approach with a correlational design. Data was collected through questionnaires distributed to civil servants, then analyzed using regression to test the relationship between the variables of technology implementation and employee performance. The results of this study are expected to contribute to the development of a more adaptive campus bureaucracy digitalization strategy based on artificial intelligence technology.
References
Abdillah, Fauzan, and Guruh Marhaenis Handoko Putro. (2022). "Digital Ethics: The Use of Social Media in Gen Z Glasses." Jurnal Komunikasi, 14(1), 158. https://doi.org/10.24912/jk.v14i1.13525
Anak Agung Istri Kirana Sari., Dr. Ida Bagus Udayana Putra, S.E., M.M. Dr. I Made Suniastha Amerta, S.S., M. Pa. (2021). Anteseden Kinerja Pegawai. Scopindo Media Pustaka.
Anggreni, Sita, Syaifur Rahmatullah, Tyas Setiyorini, and Achmad Rifai. (2024). "Pelatihan Teknologi AI Menggunakan Bing Microsoft Dan Vidnoz AI Bagi Karang Taruna Kelurahan Ragunan." AMMA: Jurnal Pengabdian Masyarakat, 3(4), 183-87.
Apri Wahyudi, Choirudin, Saman. (2025). "INTEGRASI TEKNOLOGI DIGITAL MELALUI." JPGMI, 11(1), 62-70. https://doi.org/10.54892/jpgmi.v11i1.51
Atiyah Atiyah, Nur Chalesa Fitriani, St. Rafi'ah, and Akhmad Zaki Yamani. (2025). "Digitalisasi Legal Drafting Melalui Artificial Intelligence: Peluang Dan Tantangan Masa Depan Dokumen Hukum Di Indonesia." Indonesian Journal of Islamic Jurisprudence, Economic and Legal Theory, 3(2), 1283-99. https://doi.org/10.62976/ijijel.v3i2.1113
Davis. (1987). "User Acceptance Of Information Systems The Technology Acceptance Model (TAM)." 1-36.
Faedlulloh, Dodi, Syamsul Maarif, Intan Fitri Meutia, and Devi Yulianti. (2020). "Birokrasi Dan Revolusi Industri 4.0: Mencegah Smart ASN Menjadi Mitos Dalam Agenda Reformasi Birokrasi Indonesia (Bureaucracy and Industrial Revolution 4.0: Preventing the Myth of Smart ASN in Indonesia's Bureaucratic Reform Agenda)." Jurnal Borneo Administrator, 16(3), 313-36. https://jba.lan.go.id/article/view/736%0Ahttps://jba.lan.go.id/article/download/736/318.
https://doi.org/10.24258/jba.v16i3.736
Hermawan, Wawan, Eli Endrawati, and Eva Bella Nuarida. (2025). "Peran Teknologi Artificial Intelligence (Ai) Dalam Meningkatkan Kualitas Pengelolaan Pembelajaran Di Era Digital the Role of Artificial Intelligence (Ai) Technology in Improving the Quality of Learning Management in the Digital Era." Indonesian Joiurnal of Social Vol, 1 No., 44-53.
https://doi.org/10.62567/ijosse.v1i2.1125
Hidayat, Muhammad Taufiq, and Yohanes Sri Guntur. (2025). "Tranformasi Digital Melalui Implementasi E-Government Pada Organisasi Sektor Publik." 31(2), 123-41.
Kusuma, Firdaus Miftakh, Yusaq Tomo Ardianto, and Dwi Arman Prasetya. (2022). "System Quality Dan Information Quality Terhadap Kinerja Pegawai Melalui User Satisfaction Menggunakan SIPD Di Dinas Ketahanan Pangan Dan Pertanian Kota Madiun." Jurnal Teknologi Dan Manajemen Informatika, 8(1), 9-19. https://doi.org/10.26905/jtmi.v8i1.6739
Lutfiyatun Eka, Depi Kurniati, and Nurul Fajriah. (2023). "Pemanfaatan Artificial Intelligence (AI) Dalam." SEULANGA: Jurnal Pendidikan Dan Pelatihan, 2(2), 175-83. https://seulanga.kemenag.go.id/index.php/journal.
Muhamad Najib Ferdinand, Chalimah. (2024). "Pengaruh Artificial Intelligence (AI) Berbasis ChatGPT Terhadap Kinerja Pegawai Pemerintahan Dengan Penerimaan Teknologi Sebagai Variabel Moderasi." INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 07(02), 179-88. https://doi.org/10.31842/jurnalinobis.v7i2.316
Pratama, Arya Satya, Arya Satya Pratama, Suci Maela Sari, Maila Faiza Hj, Moh Badwi, and Isa Anshori. (2023). "Pengaruh Artificial Intelligence, Big Data Dan Otomatisasi Terhadap Kinerja SDM Di Era Digital." Jurnal Publikasi Ilmu Manaje. Jurnal Publikasi Ilmu Manajemen (JUPIMAN), 2(4), 108-23. https://doi.org/10.55606/jupiman.v2i4.2739
Putri, Sabrina Aini, Muhammad Khalid, Maisyarah Putri, and Zul Fahmi. (2025). "Kajian Literature Review: Inovasi Digital Dan Audit Sistem Informasi Dalam Pengelolaan Kepegawaian Daerah Oleh BKPSDM." Journal of Artificial Intelligence and Digital Business (RIGGS), 4(2), 4178-88. https://doi.org/10.31004/riggs.v4i2.1197
Ramadhan, Dimas Cahyo, and Faldy Irwiensyah. (2024). "Analisis Sentimen Pengguna Terhadap Aplikasi Bing Chat Di Google Play Store Dengan Metode Naïve Bayes." 4(5), 2410-18. https://doi.org/10.30865/klik.v4i5.1769
Roza Aulina Hidayat, and Jati Waskito. (2025). "Pengaruh Penggunaan AI Dan Dukungan Manajemen Terhadap Produktivitas Kerja Dengan Kinerja Karyawan Sebagai Variabel Mediasi." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 6(8), 3138-59. https://doi.org/10.47467/elmal.v6i8.9630
Sianturi, Riswan Septriayadi, Andi Reza Perdanakusuma, Bondan Sapta Prakoso, Universitas Brawijaya, Penulis Korespondensi, Microsoft Copilot, and Pengembangan Masyarakat. (2025). "MELALUI PELATIHAN MICROSOFT COPILOT UNTUK PENINGKATAN OPTIMIZING THE USE OF GENERATIVE ARTIFICIAL INTELLIGENCE THROUGH MICROSOFT COPILOT TRAINING TO IMPROVE THE WELFARE OF." Jurnal Pengabdian Masyarakat Teknologi Informasi Dan Informatika (DIMASLOKA), 4(1), 5-10.
Susanti, Nining Eka, Ernani Hadiyati, FX Bhakti Hendrakusuma, and Gunadi Gunadi. (2025). "Pengaruh Beban Kerja, Stress Kerja Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Moderasi Pada Badan Keuangan Daerah Kabupaten Kayong Utara." SENTRI: Jurnal Riset Ilmiah, 4(10), 2801-18. https://doi.org/10.55681/sentri.v4i10.4820
Yudiana, E. M. P., M. Syarif, and ... (2025). "Analisis Adaptasi Karyawan Dalam Meningkatkan Produktivitas Dengan Metode Skala Likert Pada Dinas Tata Ruang Kota Bekasi." Socius: Jurnal Penelitian, 3(2), 207-13. https://doi.org/10.5281/zenodo.17019652
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






